Electronic call monitoring (ECM)
OnCare's Electronic call monitoring system provides home care agencies with the ability to record the times, locations and activities of all care worker visits, giving assurance that no visits were missed and helping to safeguard both clients and staff.
How can OnCare's electronic call monitoring help you?
GPS tagged check in and check out
OnCare's Electronic call monitoring software uses GPS to tag the location of each visit check in and check out.
Care providers can verify that care workers were at the correct client location, therefore ensuring the safety of both clients and care workers.
Care managers can see in real-time if a visit or task has been missed, and respond immediately.
Alerts from care workers can also be picked up by the care manager, who can deal with issues swiftly, and leave an audit trail of notes showing how the issues have been dealt with.
Friend and family updates
Nominated individuals can be added to each client account to receive real-time updates and alerts about their loved one's care; saving you time and avoiding the need to report back separately to family members.
Friends and family can rest assured that care workers are attending visits at the right time, completing the correct activities and administering prescribed medication when required.