Small Red clock shown when no care workers checked in visit
Easy drag and drop allocation and change of time on visits
Track total hours scheduled for care workers
Assign two care workers to one visit
Create an all day visit (24 hour visit)
Add visits one by one
Weekly visit plan (for fixed schedule on a weekly basis)
Bulk reallocation of visits
Bulk deletion of visits
Apply all visit plans for clients at once (weekly rota done in two clicks)
Create the rota for any future period, from tomorrow to a year in advance
Unallocated visit have their own section
Unallocated visits are highlighted in Red
Manage care worker availability times
Add events e.g. care worker calling in sick, care worker holidays, staff training
When assigning staff only available care workers highlighted as an option
Visit Reports
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Track all visit reports
Filter by date, care worker, client, task, review
Track total care hours & number of reports
Editable check-in/check-out date and time with duration
Client mood tracking
Map-based client location
Exact GPS location check-in/out
Additional agency notes on visit report
Track all tasks and notes completed by care worker
Editing permitted (reasoning required for audit purposes)
Payroll & Invoicing
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Rate sheets add as many rates business charge of clients (per hour)
Rates for payroll (add as many rates agency pay their care workers for their visits (per hour)
Calculate milage and generate milage reports
Freedom of generating invoices and payroll from any date range
Generate invoices or payroll reports of multiple clients or care workers at once
Customisable invoices including agency logo, agency address, client information, breakdown of visits, total for all visits, addition of VAT (none, 5%, 20%) payment method (bank details or alternative method of payment)
Send invoice on OnCare to payment contact
Mark invoice as paid, archive, or delete
Filter invoice by status, client or year
Ability to show rates or hide rates on invoice
Alerts & Auditing
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Track all alerts
Late visits
Medication alerts
Distance alerts
Incident report alerts
Refresh on alerts every minute or manual refresh
Add resolution on all alerts
Resolution automatically added on the visit report
Filter by alert type and date
Care Worker Mobile App
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Care worker can see schedule two weeks in advance
Care worker can check in visit in allocated time in schedule and check in using the list section at any time
Alert for care worker before checking in if too far away from clients home
Care worker tasks and notes section
Medication (mark taken or not taken, if not taken fill in required field of why medication was not taken)
Body map
Food & drink
Personal care & toilet assistance
Repositioning
Companionship / respite care
Laundry & groceries
Housework & household chores
Incident response
Unable to deliver care
Notes for mood of client
Summary of visit
Raise alerts for visit
Check client profile
Check previous visit reports done for client
Policies and procedures access
Ability to acknowledge policies and procedures
Contact support team
Map app preferences
Flexibility & Control
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Allow care workers to edit check in time
Allow friends and family reviews
Enable friends and family to view schedule
Enable week 1 & 2 scheduling (for client who has an alternative schedule every other week)
Allow editing of submitted reports
Adjust time when is a visit considered late
Enable distance alerts, geo-fencing (radius of how far a care worker can check in from the clients home)
Section for agency details and documents
Logo and address of agency
Custom tasks or service by agency (5 custom tasks avialable, includes custom task, instrusction for care worker and relavent icon)
Care plan custom fields (15 total fields can be added on care plan)
