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From Complexity to
Simplicity
Platform
One
Simplicity
Platform
One
OnCare covers all the essential features you need to operate your homecare business under one roof
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Here’s exactly
what you get
Scheduling
Daily Overview
Overview (day-to-day rota)
Drag Scheduling
Easy drag and drop allocation and change of time on visits
Hour Tracking
Track total hours scheduled for care workers
Availability Control
Manage care worker availability times
Weekly Planning
Weekly visit plan for fixed schedule on a weekly basis
One-Click Rota
Apply all visit plans for clients at once
Bulk Reassign
Bulk reallocation of visits
Smart Matching
Only available care workers highlighted while assigning
Missed Visit Alert
Red clock when no care workers checked in
Visit reports
Reports
Track all visit reports
Smart Filters
Filter by date, care worker, client, task, review
Care Metrics
Track total care hours & number of reports
Time Editing
Editable check-in/check-out date and time with duration
Mood Tracking
Client mood tracking
Map View
Map-based client location
GPS Verification
Exact GPS location check-in/out
Agency Notes
Additional agency notes on visit report
Task Logs
Track all tasks and notes completed by care worker
Payroll & invoicing
Client Rates
Track all visit reports
Pay Rates
Multiple payroll rates for care workers
Mileage Tracking
Calculate mileage & generate mileage reports
Flexible Billing
Generate invoices & payroll from any date range
Bulk Billing
Generate invoices/payroll for multiple clients or workers at once
Custom Invoices
Customisable invoices (logo, VAT, breakdown, payment details)
Invoice Sending
Send invoice to payment contact via system
Invoice Control
Mark invoice as paid, archive, or delete
Invoice Filters
Filter invoices by status, client, or year
Alerts & auditing
Alert Center
Track all alerts
Late Visits
Late visits
Medication Alerts
Medication alerts
Distance Alerts
Distance alerts
Incident Alerts
Incident report alerts
Live Updates
Refresh alerts every minute or manually
Resolution Logs
Add resolution on all alerts
Auto Resolution
Resolution automatically added to visit report
Alert Filters
Filter by alert type and date
Care worker mobile app
Advance Schedule
Care worker can see schedule two weeks in advance
Flexible Check-In
Check-in within allocated time + list check-in option
Location Guard
Alert before check-in if too far from client’s home
Task Notes
Care worker tasks and notes section
Medication Log
Medication tracking with reason if not taken
Incident Reporting
Incident response
Visit Alerts
Raise alerts for visit
Visit History
Check previous visit reports for client
Visit Summary
Summary of visit
Flexibility & control
Time Adjustments
Allow care workers to edit check-in time
Family Reviews
Allow friends and family reviews
Family Access
Enable friends and family to view schedule
Alternate Weeks
Week 1 & 2 alternating schedules
Report Editing
Allow editing of submitted reports
Late Rules
Adjust when a visit is considered late
Geo-Fencing
Distance alerts & geo-fencing radius control
Custom Tasks
Custom tasks or services by agency
Custom Fields
Care plan custom fields
Policies and procedures & operational documents
Policy Library
Over 170+ policies and procedures
Agency Branding
Customised to agency key details
Policy Search
Search through all policies and procedures
Policy Acknowledgement
Acknowledge policies and procedures
Acknowledgement Tracking
Track staff who acknowledged policies
Compliance Updates
Regular updates aligned with CQC compliance
Policy Editing
Ability to edit policies and procedures
Version Control
Revert back to master documents
Mobile Access
Accessible on mobile app
Complete client oversight
Client Profiles
Client profiles and rostering
Care Plans
Care plan template with custom fields
Risk Assessments
Risk assessments and risk scores
Care Log
Communication log (office updates for staff & family)
Visit Templates
Visit types with mandatory tasks
Medication Management
Manage medication
eMAR System
eMAR (medication records & auditing)
Profile Audit
Profile history (audit of all client info changes)
Smart Reminders
Reminders for client-related activities
Care worker management
Staff Rostering
Care worker rostering
Staff Profiles
Care worker profile
Staff Records
Documents section (qualifications, DBS, training)
GPS Tracking
GPS tracking during check-in/out
Task Tracking
Track tasks completed
Care Notes
Complete notes on tasks
Medication Logs
Mark medication taken or not taken
Incident Reports
Raise incident reports
Advance Rota
Access rota 2 weeks in advance
Admin features
Role Control
Client profiles and rostering
Report Tracking
Care plan template with custom fields
Incident Monitoring
Risk assessments and risk scores
Email Alerts
Communication log (office updates for staff & family)
Late Alerts
Visit types with mandatory tasks
Attendance Alerts
Manage medication
Medication Alerts
eMAR (medication records & auditing)
Smart Reminders
Profile history (audit of all client info changes)
Distance Alerts
Reminders for client-related activities
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