Need Policies for Your CQC Application?
Fully editable, customized and audit-ready policies — ready for submission.
One missing or outdated policy could delay your CQC registration — or cost your rating later.
Writing or sourcing compliant policies for your CQC application can take weeks and cost thousands. OnCare gives you fully editable templates written by experts, so you can submit your registration faster and stay compliant once you’re approved.
Imagine if staying compliant were simple:
Fully editable templates that match your service procedures
Staff and office users can mark policies as read, tracked automatically
Accessible via app for care workers on the go
Downloadable PDFs or Word files for printing or sharing
Automatically updated with the latest regulatory requirements (CQC, CI, CIW)
Branded for your agency — logo, company name, contact details and more
The Hidden Costs of Outdated Policies
Wasting 15+ hours every month rewriting or updating documents from scratch.
Staff unsure which procedure to follow, risking mistakes and non-compliance.
Constant stress about inspections, audits, and missing paperwork.
Paying consultants thousands to fix what should’ve been handled automatically
One missing or outdated policy can mean delayed registration, lost contracts, or a damaged CQC rating.
Start with Policies. Scale Seamlessly into the Full OnCare Platform.
Begin your CQC registration with audit-ready policies, then upgrade effortlessly to the complete care management system once your agency is live.
One system. Zero migration. Total peace of mind.
- Start with Policies & Procedures for your CQC/CI/CIW application and get audit-ready documents in minutes.
- Upgrade instantly to the full OnCare platform when you start taking clients — rostering, visit tracking, digital care notes, eMAR, reporting, and more.
- No re-uploading, no duplicated work: your policies, branding, and user accounts carry over automatically.
- Track staff engagement: care workers and office staff can access policies in the app and mark them as read — everything is logged for audit evidence.
- All regulated nations covered: CQC (England), CI (Scotland), and CIW (Wales).
Your Compliance Team, Without the Headache
Stay inspection-ready year-round with policies written, updated, and tracked automatically, so you can focus on growing your care agency, not chasing paperwork.
- Complete & compliant: Expert-written policies covering all areas of Domiciliary and Supported Living care.
- Instantly ready: Download or edit templates branded for your agency
- Smart tracking: Monitor who’s read what, perfect for audits.
- Always up to date: Automatic updates whenever regulations change (CQC, CI, CIW).
- Simple collaboration: Care workers and office staff can view and acknowledge policies in the app.
No More Chasing Staff — Every Policy, Instantly on Their Phone
Your care staff can access every policy directly from their phone using the OnCare app. No more printing, chasing signatures, or waiting for updates. Every document is available instantly, fully searchable, and always up to date.
For Domiciliary Care and Supported Living Agencies
- Instant Access: Care workers can view and search all policies from the app whenever they need guidance.
- Always Updated: As soon as a policy is edited or refreshed, the latest version appears automatically for all users.
- Offline Friendly: Staff can review documents even on the go, perfect for field-based carers.
- Peace of Mind: Everyone in your agency always works from the same, most recent version. No confusion, no risk.
- Works without internet: perfect for carers in the field with low coverage
Why Care Providers Choose OnCare.
Hundreds of care providers across England, Scotland, and Wales rely on OnCare to keep their teams compliant and inspection-ready.
Start Small. Scale Effortlessly.
One platform for every stage of your journey — no switching systems, no re-uploading data, no new software to learn.
Start with Policies & Procedures for your CQC registration then, when your agency goes live, simply unlock the rest of OnCare: staff management, visit tracking, eMAR, care notes,
and more.
Everything’s already connected, your data carries over automatically, and your team stays on the same, simple system.
You’ll never need to move platforms or pay for another setup again — just grow inside
OnCare, at your own pace.
- Start with Policies & Procedure
- Upgrade instantly when you’re ready
- No migration, no duplication, no downtime
Trusted by Care Providers Across the UK
Agencies across the UK are saving hours, passing inspections, and growing with OnCare.
25+ years combined experience in home care and supported living services
Written and reviewed by compliance specialists to meet CQC, CI, and CIW standards
Aligned with UK best-practice guidance from NICE and SCIE
Hundreds of care agencies use our policies & procedures every day
Results That Speak for Themselves
To support,
Just to let you know that the girls have taken to the oncare system to a duck in Water, even our older technophobes are loving the app and finding it so easy to use,
thanks again
gordon sinclair
specialist-resource-solutions.co.uk
Thank you, Oncare!
Super efficient as always !! Have to say, the oncare system has been a decisive factor in securing two new clients.
Very impressed, thank you!
Polly
completecaredevon.com
Hello Oncare,
BTW, as techie and someone who runs my own IT company, pretty impressed by what you guys have built!
Thankyou
Yasmin Alab
Neil from Crofton Care
"We recently had our CQC report and we passed with flying colours. We were able to frame the key questions that CQC ask ie are we well led, are we safe, are we caring and are we effective in terms of implementing your system [OnCare].
Thank you guys for the support you've been amazing."
Stephen
Tigheaven
To Oncare,
I didn't realise that the carer had stayed so long with my mum last night so apologies. Would just like to say how much this app gives me peace of mind -
thank you
email from family member
Team Oncare,
great system, just recently been inspected by Care Inspectorate and feedback on the system from them was very positive
Thankyou
Alison Mac
Definitely worth the money, I've just moved across from Birdie and this is much easier, better and faster to reduce your time with admin, but also allows you to break things down more for clients.
Thanks
Jason Higgins
I have been very impressed with the OnCare system. Since beginning to use the system, we have seen a large increase in staff productivity. Moreover, we have noticed an improvement in the quality of contact notes and believe this to be a result of staff finding it much less laborious to use meaning that they are better able to concentrate on the content. Also, I have found the OnCare team very approachable and knowledgeable.
Nic
Sussex Empowered Living
My company uses this, best system I've invested in. Its easy to use and keeps me and staff informed at all times.
Chris Convery
In spring 2019, Westminster Society took over an outreach service helping people with learning disabilities access their community. Staff previously lost time completing records after work, so we introduced the OnCare app to simplify reporting.
After training and a one-month trial, the team found it saved time, improved focus on support, and valued the voice-to-text feature for quick notes. Managers now use accurate data for monitoring and invoicing, helping us deliver more personalised and efficient support across other boroughs.
Tim MacIntyre
Assistant Director of Adult Services
Very pleased to say we are partnering up with OnCare who are providing our scheduling and record keeping platform. Alistair Cohen has been great and very supportive. Its a great product, easy to use and ensures and supports the compliance requirements of the social care sector.
Sarah Bar-Lev
Founder at Women in Care
After receiving a demo from James on Monday, this software is the way forward for our Domiciliary care company in Wales. I will give you a call tomorrow. Welcome on board Serenity Support Services Ltd in Wales!
Marcia Rees
*We at SureCare Fylde & Wyre have used OnCare for a short while but have found the system very easy to get set up and more importantly easy to use. The system is very user friendly and even our more tech phobic carers have embraced and used the app without problem. It has for one of our carers improved their booking in by 50% and this has also ensured we meet the KPI's for the local authority. James and the team are approachable and very helpful working alongside you to improve the system"
Derek Simpson
SureCare (Fylde & Wyre)
Your company: Cornwall Housekeeping & Support Solutions Ltd Hi, Having used this system in my previous employment, I know how user friendly it is. There was no doubt in my head about choosing OnCare for our recording.
Tregunna
One of the best care tools you will ever need. Have had numerous testimonies on how efficient the tools have been. Absolutely a game changer. I will jump on it as soon as I am ready.
Everylittle Voltron
when talking about getting their OnCare set up: "I did this on another system previously, and compared to that this has been an absolute dream"
Stephen from Able Care
To support,
Just to let you know that the girls have taken to the oncare system to a duck in Water, even our older technophobes are loving the app and finding it so easy to use,
thanks again
gordon sinclair
specialist-resource-solutions.co.uk
Thank you, Oncare!
Super efficient as always !! Have to say, the oncare system has been a decisive factor in securing two new clients.
Very impressed, thank you!
Polly
completecaredevon.com
Hello Oncare,
BTW, as techie and someone who runs my own IT company, pretty impressed by what you guys have built!
Thankyou
Yasmin Alab
Neil from Crofton Care
"We recently had our CQC report and we passed with flying colours. We were able to frame the key questions that CQC ask ie are we well led, are we safe, are we caring and are we effective in terms of implementing your system [OnCare].
Thank you guys for the support you've been amazing."
Stephen
Tigheaven
To Oncare,
I didn't realise that the carer had stayed so long with my mum last night so apologies. Would just like to say how much this app gives me peace of mind -
thank you
email from family member
Team Oncare,
great system, just recently been inspected by Care Inspectorate and feedback on the system from them was very positive
Thankyou
Alison Mac
Definitely worth the money, I've just moved across from Birdie and this is much easier, better and faster to reduce your time with admin, but also allows you to break things down more for clients.
Thanks
Jason Higgins
I have been very impressed with the OnCare system. Since beginning to use the system, we have seen a large increase in staff productivity. Moreover, we have noticed an improvement in the quality of contact notes and believe this to be a result of staff finding it much less laborious to use meaning that they are better able to concentrate on the content. Also, I have found the OnCare team very approachable and knowledgeable.
Nic
Sussex Empowered Living
My company uses this, best system I've invested in. Its easy to use and keeps me and staff informed at all times.
Chris Convery
In spring 2019, Westminster Society took over an outreach service helping people with learning disabilities access their community. Staff previously lost time completing records after work, so we introduced the OnCare app to simplify reporting.
After training and a one-month trial, the team found it saved time, improved focus on support, and valued the voice-to-text feature for quick notes. Managers now use accurate data for monitoring and invoicing, helping us deliver more personalised and efficient support across other boroughs.
Tim MacIntyre
Assistant Director of Adult Services
Very pleased to say we are partnering up with OnCare who are providing our scheduling and record keeping platform. Alistair Cohen has been great and very supportive. Its a great product, easy to use and ensures and supports the compliance requirements of the social care sector.
Sarah Bar-Lev
Founder at Women in Care
After receiving a demo from James on Monday, this software is the way forward for our Domiciliary care company in Wales. I will give you a call tomorrow. Welcome on board Serenity Support Services Ltd in Wales!
Marcia Rees
*We at SureCare Fylde & Wyre have used OnCare for a short while but have found the system very easy to get set up and more importantly easy to use. The system is very user friendly and even our more tech phobic carers have embraced and used the app without problem. It has for one of our carers improved their booking in by 50% and this has also ensured we meet the KPI's for the local authority. James and the team are approachable and very helpful working alongside you to improve the system"
Derek Simpson
SureCare (Fylde & Wyre)
Your company: Cornwall Housekeeping & Support Solutions Ltd Hi, Having used this system in my previous employment, I know how user friendly it is. There was no doubt in my head about choosing OnCare for our recording.
Tregunna
One of the best care tools you will ever need. Have had numerous testimonies on how efficient the tools have been. Absolutely a game changer. I will jump on it as soon as I am ready.
Everylittle Voltron
when talking about getting their OnCare set up: "I did this on another system previously, and compared to that this has been an absolute dream"